Can we run Habitat OS in our own cloud account?
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Yes. Customer VPC and dedicated cloud-account deployments are standard. We provision with your infrastructure team, your IAM, and your network topology. On-prem is available for regulated workloads.
Who owns the code and the data?
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You do. Your Habitat configuration, prompts, tools, and memory are your IP. Your operational data never leaves customer-controlled storage. If you stop the engagement, you keep everything — and because the core engine is open-source, you have continuity options.
Can we bring our own model providers?
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Yes. Habitat OS routes to OpenAI, Anthropic, Google, AWS Bedrock, Azure OpenAI, and on-premise open-weight models (Ollama, vLLM). Customer-provided keys are the default. We can broker if you prefer a single invoice.
How do you handle model provider outages?
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Habitat OS supports per-task fallback across providers. A critical invoice-processing step can default to GPT-5, fall back to Claude, and fail gracefully to a human-in-the-loop queue if both are degraded.
What happens if we stop paying the Habitat OS Runtime?
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We help you migrate. Because the engine is open-source, you can continue to run the Habitat yourself or with another partner — you're never stranded. Our retention rate comes from the work being good, not from lock-in.
Do you have SOC 2?
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Two answers — because there are two layers. Platform: our managed runtime is deployed on Vercel, which holds SOC 2 Type 2, ISO 27001:2022, PCI DSS Level 1, and supports HIPAA with a BAA. Those controls apply to the infrastructure your Habitat runs on. Program: TheFocus.AI's own SOC 2 Type I audit is underway for 2026. In the meantime, we provide security posture documentation, deployment-boundary diagrams, and data-handling practices to any serious evaluator under NDA. We'd rather be honest than check a box we haven't earned.
Why Vercel?
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Because we didn't want to rebuild enterprise platform security from scratch while also delivering agent systems. Vercel gives us a platform with SOC 2 Type 2, ISO 27001:2022, PCI DSS, HIPAA support, Secure Compute (dedicated VPCs with static egress IPs), and a managed firewall with DDoS mitigation — already audited, already battle-tested. Our job is the Habitat runtime, the integrations, and the principal relationship. Everything below that, we inherit from a platform that's already trusted by teams with CISOs who don't accept "we're working on it."
How do we pay for the AI models themselves?
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We do — on your behalf. Habitat OS engagements bill on a single monthly invoice that includes runtime, principal-led operations, and metered model usage. For each tool in your Habitat we recommend the best model for the job (Claude for reasoning, Gemini for long context, GPT for structured tools, open-source when it fits), and we carry the provider relationship ourselves — the MSAs, the rate limits, the deprecations, the BAAs. One contract, one invoice, one accountable team. Regulated customers who must hold their own provider contracts can plug their own keys in; we still carry the operational relationship so your procurement team doesn't have to manage five vendors to ship one Habitat.
How is this different from LangChain, Bedrock Agents, or Copilot Studio?
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LangChain is a framework, not a managed runtime — you're on your own for security, identity, and operations. Hyperscaler agent platforms lock you to one vendor and don't carry your cross-SaaS tribal knowledge. Copilot Studio is Microsoft-shaped and Microsoft-operated. Habitat OS is a dedicated runtime for agents that carry your team's rules across whatever tools you actually use.